Transport and logistics

Knowing just what really matters when it comes to the transport industry’s complex processes is something we have mastered thanks to our many years of research for Deutsche Post DHL, DB Schenker and other logistics experts.

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Premium products

In a country of global market leaders we are passionate for products that sit at the higher end of the quality scale. The result: top-notch research for technical innovations and the very best in engineering skill, e.g. for STIHL or Sennheiser.

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Financial Services

We’re not afraid to take up the gauntlet when it concerns the challenges of financial market research – time and time again! We get a special buzz for automotive financial services, e.g. automotive banks such as Volkswagen Financial Services or BDK.

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Specialist retail

Retail research can set its sights on shelf metres, or on what makes specialist retailers into genuine multipliers and brand ambassadors. When it comes to the latter, we are in our element.

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NGOs

We put our expertise to the test with charitable institutions and NGOs – all at cost price. Because it’s important to us.

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An intensive exchange with our customers always forges the basis of our successful collaboration.

Working together at eye level and staying open to new ideas are our very top priorities. We look forward to hearing from you!

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PUBLIKATIONEN / CASES

Selected specialist publications

Asking what is important

There are many different approaches to identify what is important. After systematizing the methods for prioritizing performance areas, product features or improvement...

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From touchpoint to touchpoint

The relationship with B2B customers is usually more long-term, the experiences at touchpoints more intensive, and the importance of social interfaces greater...

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Key Questions

How well is a company prepared in regard to strategic fields like digitalization, data protection, CSR or agility? In times of disruptive...

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